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Technical Support Professional – Intern

A leading global technology company is hiring for a Technical Support Professional Intern role. This internship is perfect for freshers who want to start their career in IT Support, Troubleshooting, Customer Assistance, Ticketing Systems and Technical Operations.

This post includes job overview, responsibilities, qualifications, selection process, resume tips, interview preparation, FAQs, salary details and the official application link.

Quick Facts

• Role: Technical Support Intern
• Location: India
• Experience: Freshers / Students / Recent Graduates
• Stipend: ₹10,000 – ₹25,000

Jump to Section

• About The Company
• Job Overview
• Core Responsibilities
• Required Skills & Qualifications
• Work Environment & Culture
• Salary / Stipend
• Resume Preparation Tips
• Interview Preparation
• Selection Process
• FAQ
• How to Apply

About The Company

The organization is known for delivering world-class technology products and customer-focused solutions. Their support operations help global customers resolve technical issues, manage products efficiently and ensure seamless user experience.

Interns get exposure to technical troubleshooting, ITSM tools, product knowledge and real-time customer interaction, making it ideal for fresh graduates.

Job Overview

Category	Details
Role	Technical Support Professional Intern
Company	Confidential
Location	India
Experience Required	Freshers / Students / Recent Graduates
Education	Any Bachelor's Degree (Computer Science preferred)
Employment Type	Internship
Domain	IT Support | Troubleshooting | Customer Assistance

Core Responsibilities

• Provide technical assistance to customers via chat, email or phone.
• Troubleshoot product, application and system-related issues.
• Document issues and solutions using internal ticketing systems.
• Collaborate with cross-functional teams to ensure issue resolution.
• Escalate complex problems to senior tech teams.
• Ensure customer satisfaction and timely response to queries.
• Follow standard procedures, guidelines and best practices.

Required Skills & Qualifications

• Good understanding of computers, networking basics and troubleshooting.
• Strong communication skills—verbal & written.
• Ability to diagnose and resolve basic technical issues.
• Familiarity with operating systems (Windows / Mac / Linux).
• Basic understanding of ticketing tools (preferred).
• Ability to multitask and stay calm under pressure.

Related Job Openings

explore these job to increase selection chances:

• IBM – Technical Support Professional Intern
• IBM – Associate Data Scientist / AI Engineer
• Metayb – Software Fresher (MERN Stack)
• Accenture – Engineering Services Practitioner
• Philips – Intern Software Developer
• Mercari – Software Engineer Internship
• Vagaro Hiring – AI Automation Engineer
• CGI – Java Full Stack Developer
• Electronic Arts (EA) – Software Engineer
• Ubisoft – Junior Programmer
• Amazon – SDE Intern

Work Environment & Culture

• Fast-paced support environment with continuous learning.
• Direct interaction with global customers.
• Training provided on tools, products and issue-handling.
• Opportunity to convert to full-time based on performance.

Salary / Stipend (Estimated)

Component	Estimated Range
Monthly Stipend	₹10,000 – ₹25,000 (varies by company)
Benefits	Work-from-home options, training, certification support

Note: Salary varies based on company policy. Refer to the official job listing for accurate details.

Resume Preparation Tips

• Highlight IT support or troubleshooting experience (even college-level).
• Add projects related to networking, OS, or customer service.
• List technical skills like OS handling, basic networking, hardware knowledge.
• Showcase communication and customer support abilities.
• Keep the resume clean, simple and professional.

Interview Preparation

Technical Topics

• Networking basics (IP address, DNS, DHCP).
• Operating systems fundamentals.
• Basic troubleshooting scenarios.
• Customer-handling examples.

HR / Behavioral

• Why do you want to join technical support?
• Handling difficult customers.
• Teamwork and time management.

Selection Process

Stage	Description
Application	Submit resume on careers page.
Online Test	Basic technical & communication assessment.
Technical Interview	Support-related questions.
HR Round	Fitment, stipend & joining discussion.

FAQ

Is this internship suitable for freshers?

Yes, this role is designed for students and fresh graduates.

Is remote work available?

Depends on company—many support roles offer hybrid or WFH options.

Do I need experience?

No. Basic tech knowledge and communication skills are enough.

How to Apply

1. Open the official job page.
2. Click on Apply or Submit Application.
3. Fill your details and upload resume in PDF.
4. Submit the application and check email for updates.

Apply Now

Final Thoughts

The Technical Support Professional Intern role is an excellent opportunity for freshers to build a strong foundation in IT support and customer handling. With the right communication skills and a learning mindset, you can grow into full-time technical roles.

Disclaimer

This is a summarized guide based on the official job listing. Make sure to review the original job page for the latest information.